Online consultations

What to expect from an online consultation

Sanara Health does not provide consultations or medical advice — we are an independent comparison platform. Consultations happen with the regulated online clinic you choose, on its own secure website, with its own clinicians.

1. 1

   A structured health questionnaire

   The clinic asks about your health, current medicines, allergies and lifestyle. It usually takes 5–10 minutes and happens entirely on the clinic’s own secure website — we never see your answers.

2. 2

   Review by a registered prescriber

   A UK-registered prescriber (doctor, pharmacist prescriber or nurse prescriber) reviews your answers and decides whether treatment is safe and appropriate. They may message you with follow-up questions.

3. 3

   A decision — not an automatic sale

   Regulated clinics decline requests that are not clinically suitable, and a legitimate service refunds you if treatment is not approved. If you are approved, the clinic’s own pharmacy dispenses your treatment.

4. 4

   Discreet delivery and aftercare

   Most clinics ship in plain packaging within 1–3 working days and offer message-based support with their clinical team afterwards.

How to check a clinic is legitimate

• The pharmacy appears on the General Pharmaceutical Council (GPhC) register — pharmacyregulation.org.
• The prescribing service is registered with the Care Quality Commission (CQC) in England, or the equivalent regulator in your nation.
• Prescribers are on the GMC, GPhC or NMC register.
• There is a real UK address and a way to contact the clinical team.
• It never offers prescription medicines without a consultation.