---
title: "How online consultations work | Sanara Health"
description: "What to expect from a regulated UK online clinic's consultation: the questionnaire, prescriber review, and how to check a service is legitimate."
url: "https://www.sanarahealth.co.uk/consultation/"
source: "Sanara Health"
licence: "Quote with attribution and a link to the url above."
---
Online consultations

# What to expect from an online consultation

Sanara Health does not provide consultations or medical advice — we are an independent comparison platform. Consultations happen with the regulated online clinic you choose, on its own secure website, with its own clinicians.

1. ## A structured health questionnaire The clinic asks about your health, current medicines, allergies and lifestyle. It usually takes 5–10 minutes and happens entirely on the clinic’s own secure website — we never see your answers.
2. ## Review by a registered prescriber A UK-registered prescriber (doctor, pharmacist prescriber or nurse prescriber) reviews your answers and decides whether treatment is safe and appropriate. They may message you with follow-up questions.
3. ## A decision — not an automatic sale Regulated clinics decline requests that are not clinically suitable, and a legitimate service refunds you if treatment is not approved. If you are approved, the clinic’s own pharmacy dispenses your treatment.
4. ## Discreet delivery and aftercare Most clinics ship in plain packaging within 1–3 working days and offer message-based support with their clinical team afterwards.

## How to check a clinic is legitimate

- The pharmacy appears on the General Pharmaceutical Council (GPhC) register — pharmacyregulation.org.
- The prescribing service is registered with the Care Quality Commission (CQC) in England, or the equivalent regulator in your nation.
- Prescribers are on the GMC, GPhC or NMC register.
- There is a real UK address and a way to contact the clinical team.
- It never offers prescription medicines without a consultation.

## Ready to start?

Check the dispensing pharmacy and prescribing provider on the relevant UK registers. The provider confirms suitability, fees and supply.

[Start a consultation at external pharmacy*](https://www.sanarahealth.co.uk/out/partner)

Links marked * lead to external providers. Affiliate tracking is not active and Sanara earns no commission from these links.